Information and Advice …
Before booking and attending one our Treatments or Therapies please read carefully the information and advice below.
Bookings
If you are pregnant or have a prior medical condition, please ensure you mention this at the time of booking to avoid potential disappointment when you arrive for your appointment.
Your Appointment
To maximise your treatment experience, we ask that you arrive promptly for your appointment and in order to preserve a peaceful atmosphere, we request that all mobile phones are switched off. In consideration of other clients and for health and safety reasons, we ask that children are not brought into the salon.
Cancellations
Please give at least 24 hours notice if you are unable to attend your appointment. On most days we operate a cancellation list of clients waiting for treatments, if you cannot make your appointment, please show consideration by giving us the opportunity to offer your appointment time to someone else. We reserve the right to charge 50% of the treatment cost if you cancel your appointment within 24 hours and 100% of the treatment cost if you fail to notify us.
Waxing
We recommend avoiding heat treatments (e.g. sauna, sunbed, jacuzzi, gym or swim) for 8 hours after waxing and that you avoid using deodorants for 24 hours after underarm waxing.
Pedicures
We recommend wearing open toe sandals/flip flops for pedicures.
Self-Tanning Treatments
We recommend wearing loose, dark clothing. Tight clothing/underwear will rub of your tan and that no deodrants or body moisturisers are used prior to your tan.
Teenage Treatment
Parental consent is required for all treatments offered to under 16 year olds, who must be accompanied by an adult.
Loyalty Points
As a thank you to our clients, we operate a loyalty point system whereby at each appointment you automatically accrue points. Please ask for more details.
Gift Vouchers
Great for Birthdays, Anniversaries, Christmas gifts, Mother’s and Father’s Day or just simply to say ‘Thank You’, we have vouchers for every occasion and are personalised. Gift vouchers are valid for four months and can be purchased at the salon, by telephoning on 01634 730877 or by simply filling in the “contact us” form on the website with your request.
Shopping
We carry a full range of products and are happy to offer advice and recommendations that will address any skin concerns you may have.
